I have to say I am more than happy with the customer service, the color of the sweater I wanted was not in stock and I got a call from OMG I forgot his name. Anyways, he was out Christmas shopping and was able to have my order changed and got a email conformation within the hour that my order was shipped. This was on the weekend and I had my package before Christmas.
I am a first time customer and now will check out more.
Oh and the sweaters are very nice quality.